Survey Results

On behalf of everyone at goowy team we want to thank everyone who participated in the Member Satisfaction Survey. Your responses were honest, articulate and we are extremely grateful for your time and support. In some cases the responses reinforced things we already suspected but in many other cases, you have provided us with valuable insight into how we can improve your goowy experience.

What we learned.
Here are some highlights from the survey. First of all, we learned a lot about you the user. Roughly 47% of you considered yourselves advanced internet users. Although the vast majority of our current users are from North America we were happy to see that many of you are also connecting from places like the UK, France, India and China. Most of you use goowy from home and work with a percentage of you connecting from places like internet cafes, schools, libraries and university computers. We were really excited to hear that for many of you, goowy is becoming a part of your daily lives. Over half of you said you are using goowy at least once a day. And a good portion of you are using goowy several times a day.

What you think about goowy.
We learned that almost 40% of you like goowy primarily for its user experience with email functionality a close second. Over 90 % of you had a favorable rating of goowy and an even higher percentage of members said you would recommend the service to a friend.

What’s Next…
You also shared a number of ideas and suggestions with us on how to make your experience even better. You told us that you wanted more tools to communicate with the people that are important to you. In support of this we are about to release integrated instant messaging and virtual file storage and sharing (we are going to start enabling groups of accounts next week).

You told us that you wanted us to improve some of our email and calendaring functionality. Because of that, we have begun working on major upgrades to both email and calendar. These are just some of the things we have learned from you. Our sole mission is to make goowy the best it can be for users like you.

Thanks again for your constant input and support. If you have additional comments, suggestions or questions, please drop us a note at comments@goowy.com. We have some great stuff in store for you so please stay tuned…

Your goowy team.

Comments

[Jojo]

You guys are awesome!

[arun]

waiting for the virtual storage.

[m@77]

Waiting for iCal support.

[Kerlie]

why did you guys stop flash7? And how am I suppose to get a new email? That email I got in goowy, was very fun. Why would you stop it? Please bring flash 7 back. Ya make me feel sad.